At Niagratonic, we strive to ensure that your orders are processed and dispatched as quickly as possible. Please review our delivery policy below for details on shipping times, delivery expectations, and important terms.

Delivery Timeframe

• We aim to dispatch and deliver orders within 24 hours of purchase.
• However, delivery times may vary due to factors beyond our control, such as courier delays or external disruptions.
• While we make every effort to expedite shipments, we cannot guarantee next-day delivery.

Shipping & Responsibility

• Once your order has been dispatched, it is the courier’s responsibility to complete the delivery within the estimated timeframe.
• We are not liable for delays, lost packages, or service disruptions caused by third-party delivery providers.(However, all cases will be subject to inspection and you will be reimbursed if the problem is not on your end. )
• If you experience any delays, please refer to the tracking information provided and contact the courier directly for updates.

Delivery Locations

• We currently only deliver within the United Kingdom.
• Orders placed outside our shipping zones will be cancelled and refunded.

Missed or Failed Deliveries

• If a delivery attempt is unsuccessful, the courier may leave a notice or attempt redelivery.
• Customers are responsible for arranging redelivery or collecting their package if required.

Contact & Support

If you have any questions regarding your order’s delivery status, please contact us at:

Email: hello@niagratonic.com