We’re always happy to assist, and we aim to reply to all enquiries within 3–5 working days.
Our customer support team operates during the following hours: Monday to Friday, 9:00am – 5:00pm (UK time).
Please be aware that messages received outside these times will be reviewed once we are back online.
A quick note: To keep things fair for everyone, we respond to emails in the order they arrive. Sending multiple follow-up messages may push your request further down the queue.
To help us handle your enquiry as efficiently as possible, please include the information below:
Your order number
The email address used when placing your order
Your full name and postcode
A short description of the issue or question
Thank you for your patience and understanding — we’ll get back to you as soon as we can!
📩 Email:hello[@]niagratonic.com – Drop us a message, and we’ll get back to you as soon as possible. For Press: press@niagratonic.com
📱 Social Media: Connect with us on [Facebook, Instagram, Twitter] – send us a DM, and we’ll be happy to assist!