Contact us

We’re always happy to assist, and we aim to reply to all enquiries within 3–5 working days.

Our customer support team operates during the following hours:
Monday to Friday, 9:00am – 5:00pm (UK time).

Please be aware that messages received outside these times will be reviewed once we are back online.

A quick note:
To keep things fair for everyone, we respond to emails in the order they arrive. Sending multiple follow-up messages may push your request further down the queue.

To help us handle your enquiry as efficiently as possible, please include the information below:

  • Your order number

  • The email address used when placing your order

  • Your full name and postcode

  • A short description of the issue or question

Thank you for your patience and understanding — we’ll get back to you as soon as we can!

📩 Email: hello[@]niagratonic.com – Drop us a message, and we’ll get back to you as soon as possible. For Press: press@niagratonic.com

📱 Social Media: Connect with us on [Facebook, Instagram, Twitter] – send us a DM, and we’ll be happy to assist!

We look forward to hearing from you!